Managed IT Support

Based in London, we provide managed IT support services to businesses across the UK.

We understand our managed IT support service is only as good as our staff. Which is why we invest in our staff training and development to provide proactive 24/7 IT support, 365 days of the year.

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Onsite & Remote Support

Unlimited onsite and remote support for server, network, application and user devices. With around 95% of support calls resolved remotely.

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Primary & Backup Engineer

Dedicated primary and secondary technical engineer for familiarity and continuity to ensure knowledge of systems, people and environment.

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Routine Site Visits

Routine site visits to conduct a series of proactive maintenance checks, systems reporting and resolve any support issues users may have.

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Advanced Endpoint Monitoring

Real-time endpoint monitoring for servers and network devices to detect performance issues and outages.

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Advanced Endpoint Monitoring

Real-time endpoint monitoring for servers and network devices to detect performance issues and outages.

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Account Management

Regular account management meetings to report on helpdesk statistics, review our service and understand any potential service improvements.

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Third Party Management

Management of third party IT issues with application and service providers, including the management of third party support cases on behalf of the client.

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IT Strategic Roadmap

We provide strategic advice on short-term and long-term IT plans using IT roadmap techniques.

Book a free consultation now

To book your free no obligation IT review contact us on 020 7537 7080 or email sales@ambico.co.uk to speak to one of our sales specialists.