Network Support

Business class network support services

Real-time network monitoring,

Ambient Computer Services real-time monitoring agents enables us to apply automated fixes to ensure your network runs without any downtime. The data provided by our monitoring systems is analysed by our engineers in order to predict and avoid outages to your network, server and business applications.

What We Do

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Setup & configuration

Installation and setup of networking equipment for business environments.

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Device maintenance

Essential firmware and software updates for hardware security and improved performance.

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Network security

The procurement of Cisco, WatchGuard, Dell SonicWall, Fortinet and Ubiquiti network firewalls for improved network security.

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Switch management

Expertise and knowledge in the management of layer 3 network environments using Cisco, HPE Aruba, Netgear and Ubiquiti devices.

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Change control

Processes and procedures in place to ensure changes are completed successfully with minimal disruption to your business.

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WiFi

Design and installation of wireless networks, including guest networks and policy based networks to control user bandwidth.

Our Core Values

Innovation

We strive to bring our clients the latest technology hardware and software on the market.

Excellence

Delivering excellent IT support services and solutions to our clients on a daily basis.

Teamwork

Great communication and internal processes to increase staff productivity.

Service

We aim to build long-lasting business relationships based on trust and proactive services.

Qualified Engineers

Ambient Computer Services deliver a professional and proactive support service with our experienced and qualified IT engineers. We place a large emphasis on training members of staff on the latest technologies in order to improve the service given to our clients. We believe in continually improving our staff skill set and knowledge of business systems and applications to ensure the proactive support service we supply our clients.

Onsite and Remote Support

We specialise in providing both Mac and PC support to companies, from start-ups through to large SMEs throughout the UK with around 95% of support calls fixed remotely. Although a large portion of our support is provided remotely through proactive monitoring and remote tools, we also provide our clients scheduled routine site visits and onsite support call-outs in the event of critical and high priority support cases.

Learn more

Want to know more? Then get in touch!

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